Links

The CFA focuses on short term, unsecured personal lending (payday loans). It works with a number of government departments and agencies, trade associations and consumer advice groups which operate across the consumer credit industry. Click on the links below to find out more about these organisations.


Regulators and government departments

Office of Fair Trading
http://www.oft.gov.uk/

Department for Business, Innovation and Skills
http://www.bis.gov.uk/

Information Commissioner's Office
http://www.ico.gov.uk/

Financial Ombudsman Service
http://www.financial-ombudsman.org.uk/


Credit reference agencies

Equifax
http://www.equifax.co.uk/

Experian
http://www.experian.co.uk/

Callcredit Check
http://www.callcreditcheck.com/


Debt advice organisations

Consumer Credit Counselling Service
http://www.cccs.co.uk/

National Debtline
http://www.nationaldebtline.co.uk/


Consumer advice organisations

Citizens Advice
http://www.citizensadvice.org.uk/

Credit Action
http://www.creditaction.org.uk/

Money Made Clear
http://www.moneymadeclear.fsa.gov.uk/


Trade Associations

The UK Cards Association – represents the financial payments industry, including credit card companies
http://www.apacs.org.uk/index.html

British Cheque and Credit Association - represents businesses which provide short term loan products and services, including third party cheque cashing.
http://www.bcca.co.uk/

British Bankers Association – represents all banks which operate in the UK
http://www.bba.org.uk

Consumer Credit Association – represents the home credit industry
http://www.ccauk.org/

Consumer Credit Trade Association - represents businesses involved in consumer credit, hire and debt collection, motor finance, brokers and insurance plus various support services.
http://www.ccta.co.uk/

Finance & Leasing Association – represents the UK consumer credit, motor and asset finance sectors.
http://www.fla.org.uk/

Trading Standards Institute – represents trading standards professionals
http://www.tsi.org.uk/



CFA members offer customers quick access to small sums, through high street offices and the internet.

The CFA encourages the highest standards among its members and their staff in terms of transparency, customer service and responsible lending.